No matter the hour or day, you can receive
24-hour assistance, 365 days a year! A
toll-free or collect call puts you in direct
contact with the Visa Assistance Centre,
which offers a range of services including:
Free Rental Car Insurance
Free Auto Rental Insurance worldwide for the
Collision Damage Waiver (CDW/LDW)
Insurance.
The Rental Car Insurance provided by your
Republic Bank International Visa Gold Credit
Card covers up to the full actual value, the
cost of repair or replacement of a rental
vehicle that has been damaged due to
collision or has been stolen while in the
cardholder’s possession in any part of the
Americas and the Caribbean.
Specifically, the insurance covers the
following:
- Damage due to collision, theft and
theft-related charges, malicious vandalism
charges.
All you do is pay for the entire rental
transaction with your Republic Bank
International Visa Gold Credit Card and
decline the auto rental company’s Collision
Damage Waiver (CDW/LDW) option.
Emergency Cash Delivery
If your Republic Bank International Visa Gold
Credit Card is lost or stolen and you need
funds before the card is replaced, the Visa
Assistance Centre will arrange for the prompt
delivery of emergency cash directly to you,
almost anywhere in the world.
Emergency Card Replacement
If your card has been lost, stolen or damaged
anywhere in the world, one call to our toll-free
number will replace it, usually within 24 hours
in North America, or two business days when
you are travelling elsewhere.
Emergency Medical Assistance
When you hold a Republic Bank International
Visa Gold Credit Card, emergency services
are just a phone call away. So you have the
security of knowing that prompt medical help
is available.
Legal Referral Assistance
Customs and regulations vary greatly from
country to country. So when you need legal
help in resolving a problem, the Visa
Assistance Centre will help to put you in touch
with legal assistance through local attorneys
or your embassy. Until you have made your
legal arrangements, and upon request
thereafter, the Centre will maintain
communication with you, your family, and your
business associates.
Services include:
- Worldwide referral assistance in locating an
English or Dutch speaking attorney.
- Emergency Ticket Replacement
This service assists you in replacing lost or
stolen tickets by booking emergency tickets
for airport or terminal pickup, or for delivery
to your location.
Lost Luggage Assistance
If your luggage is lost while you are travelling,
and the carrier is unable to locate it after a
reasonable amount of time, the Visa
Assistance Centre will assist the cardholder in
coordinating with the airline to track the lost
luggage. The Centre will also assist you in
obtaining reimbursement from any applicable
carrier insurance.
Emergency Message Service
The Visa Assistance Centre provides a toll-free
24-hour telephone service for Republic Bank
International Visa Gold Credit Card travelers to
record and receive emergency messages.
Pre-Trip Planning
To make your travel as trouble-free as possible, call the Visa Assistance Centre
toll-free for the most current exchange rates,
up-to-the-minute weather forecasts and
passport/visa information, travel advisories,
health precautions and required
immunizations.
For cardholders with special medical needs,
the Visa Assistance Centre can assist with
making local arrangements for medical
equipment and supplies, and in locating
medical facilities prior to your trip.
Delivery of Valuable Documents
The Visa Assistance Centre will help to replace
documents for cardholder at cardholder’s
expense.